Shipping policy

Where and How We Ship

We currently offer shipping within the domestic United States.

  • Naternal's CBD products and Delta 9 THC gummies can be shipped to all 50 states. 
  • Naternal's Delta 8 THC, THCO and THCP gummies are not eligible to be shipped to the following states: Alaska, Arizona, Arkansas, Delaware, Idaho, Iowa, Mississippi, Montana, Rhode Island, and Utah.

Free shipping is offered on all orders over $50 and is sent via USPS First Class Mail, which typically takes 3-5 business days to arrive after the order is processed and shipped. Expedited shipping services include USPS Priority Mail and UPS Ground and are paid by the customer during checkout.

Delivery times provided at checkout are estimated by the mail carriers and are not guarantees. Shipping fees will not be refunded by Naternal if there is any delay in delivery.

Order & Shipping Information

Once you place your order, you will receive an email confirmation to the email address provided at the time of checkout. Please make sure the shipping address you provide during checkout is accurate, as we cannot reroute any shipments once they are in transit. We are not responsible for packages shipped to an incorrectly provided address and suggest that you contact your local mail office or visit their website to intercept or locate the package.

We require 1-2 business days for orders to be processed and shipped from the date in which your order was placed. Currently, our business and shipping days are Monday – Friday, with the exception of some holidays. Any orders placed after 1pm EST on Fridays will be processed and shipped the following week. Once your order has been prepared for shipment, you will receive a shipping confirmation and tracking information to the email address provided during checkout.